26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4524 Someone from WA thinks vodafone is Drops out constantly at 27 Dec 2010 06:21:19 PM
My husband has a Vodafone contract which he has been trying to cancel. He could not get through to the call centre so went in person to see them in person at Morley. They told him he needed to ring Vodafone up which he has tried to contact unsuccessfully since. His contract should have ceased about twelve months ago after completing two years with them. In the past year I have been using his old Vodafone phone and have been digusted with very poor intermittent reception and frequent drop outs. I used to think it was due to being in a shopping centre or traveling half an hour away but the same thing happens at home when I am sitting in my lounge room.It drops out and then back in and back out when I haven't moved at all and there is no reason why it should happen. Can anyone please tell us how we can finally withdraw from Vodafone? Much appreciate any help. Coral