Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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4548 Someone from QLD thinks vodafone is cheap in all ways at 27 Dec 2010 06:25:52 PM
I went overseas for 3 months but had to stay longer due to a family reason. Virgin quaranteed our numbers and refused to return them so I shopped for alternatives and bought one just mobile and a GRL sim card both Vodafone resellers. Loosing friends because of network failures is a terrible thing we had to go thru in the past 2 months. Data service is ok but in hindsight should have gone to Telstra in the first place. being a technician myself I know just how underpaid technical people are but the problem is truly global. French Orange technicians commit-ed mass suicides due to poor working conditions. Vodafone fix it or pay!!!