26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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4800 Someone from ACT thinks vodafone is at 27 Dec 2010 07:17:53 PM
Not told when signing up to an iPhone contract for 24 months that Vodafone doesn't receive a 3g signal in the suburb I live in (ACT 2905) and will require the assistance of a wireless booster. Vodafone's solution switch to 2g coverage while I'm at home which is painfully slow. Phone constantly drops out on phone calls, wont receive voicemail messages for a couple of days after they were left. I was on hold to my bank for 30 minutes and half way through a loan application I completely loss reception and dropped out. I have complained to Vodafone but their trouble shooting steps are unreasonable as they require another iPhone to compare with.