Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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4856 Someone from VIC thinks vodafone is at 27 Dec 2010 07:26:08 PM
I am so sick of having no coverage. The network is useless, they give you these great cheap plans but it ends up costing you more because you have to keep making phonecalls all the time. I even have to go into my bathroom to call someone because the reception is so bad around my house. Last week my car broke down on the way from Melton to Gisborne with my 7-month old son in the car and I had to walk to find the nearest house and ask to use their phone to call my Dad because Vodafone had no reception in that area. I had no pram and I had to carry him the whole way! I am definately changing providers and I hope everyone does so that Vodafone goes down!