Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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4887 Someone from WA thinks vodafone is vodafone sucks at 27 Dec 2010 07:32:37 PM
me and my wife are vodafone customers for a month now, but we experienced alot of faults and poor customer service, i am on a $69 plan, about 10 days ago i called vodafone customer service, i was on the phone for about 70 minutes, no one attended my call and i had to hang up. seriousley this is not the way to do bussiness. we have very very poor signal in our area (armadale WA), can not send MMS, sms fails most of the time, we are not able to find out our balance, i m so angry