26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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4931 Someone from VIC thinks vodafone is Great Service at 27 Dec 2010 07:41:37 PM
I switched from Telstra to Vodafone 6 months ago and it's great. Mobile broadband is consistently at about 5 mbs and my iPhone 4 never drops out. I always get texts straight and voice mail works great. I guess you guys are just unlucky cursed fuckers maybe?
27 Dec 2010 07:44:56 PM: Totally agree
27 Dec 2010 08:32:16 PM: You must work for vodafail when we signed up to vodaphone the only place the crap would work was in the city and up the coast . Vodaphone has always known it has almost no service , it would not work anywhere in the country across 3 states I had mine for business and had no option to threaten them with ombudsman they released me from 2 contracts as they could not provide the service they had promised . A customerservice rep finally conceded they had very limited service full stop . We went back to telstra and that was nearly 2 years ago , if your service is that good you must be living up a vodaphone tower !