26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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4966 Someone from VIC thinks vodafone is BAD at 27 Dec 2010 07:50:35 PM
Since taking over '3', dropouts have increased, download times increased, connection time increased. Hate to say it, but I might go back to OPTUS or, heaven forbid, Telstra....at least you expect crap service there...Anybody suggest a better option? Tin cans and string?
27 Dec 2010 07:57:46 PM: I love you optus LOL
3 Jan 2011 05:55:54 PM: "Telstra....at least you expect crap service there"...

That is FANTASTIC! So true. Even Telstra can't deny that!
9 Feb 2011 11:44:07 AM: I switched my phone from 3 to optus due to pathetic coverage, then from optus to telstra, getting out of my contract each time! Had NO COVERAGE ISSUES with telstra at all
28 Jun 2011 08:55:15 PM: Have been a 3 customer for approximately 7 years now, and have noticed since vodafone took over the reception has been nothing short of appalling. will be moving carriers as soon as my contract is up in december