Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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4972 Someone from TAS thinks vodafone is at 27 Dec 2010 07:52:22 PM
Ive been with Vodafone for nearly 10 years, for some reason the last 18 months the service has been absolutely rubbish. I live 10 mins out of Hobart and my phone is constantly on 1 bar or no service at all. I don't even bother trying to send an MMS anymore, so sick of seeing the exclamation mark that tells me to try again, (what so it's going to send it next time!) My partner had crossed over from Telstra because of the poor contract she was stuck in and the shocking PR. We thought it would be a good chance to have free Vodafone to Vodafone calls but it's proven to be irrelevent because of the network coverage. We had to purchase a pre paid Telstra sim and get the phone unlocked for when we travel anywhere within in the state, just in case of an emergency.
I thought it was just me that was having problems because my handsets get knocked about a bit but this website has opened my eyes.