26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5042 Someone from QLD thinks vodafone is Dropped calls, NOT GETTING ANY CALLS AT TIMES!!! at 27 Dec 2010 08:10:27 PM
I am on a contract with vodafone or else i would have changed by now. I have had several reprimands, including written warnings for not answering my phone for calls from work..... Calls i have not gotten, calls, that when i stand next to my phone, and call from work, I get the "this call cannot be connected" or" the mobile phone you are calling is currently switched off".. even tho i am staring straight at my phone.. changed handsets and still have the same problems...
I would give anything to be out of the contract with vodafone as this is directly affecting my work life and is not acceptable....
I'm not even going to mention the lost texts and texts taking several days to be sent to someone..
27 Dec 2010 08:16:50 PM: And if anyone knows how to get out of the contract without the termination fees, please, PLEASE let me know!!