26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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5077 Someone from NSW thinks vodafone is really bad at 27 Dec 2010 08:19:48 PM
I signed up to vodaphone because i got told it was good. Since i have been with them:
-most of my calls drop out
-i hardly ever have reception
-even if i do have reception, people try to call me alot but it just goes straight through to voice mail
-i signed up to a $49 a month cap and up it to the $99 unlimited a month, and when my bill came it was over $200 i think it was, i rang and told them it was wrong but i still had to pay it. It was suppose to then be fixed but it happened again, and i had to pay a higher bill yet again. It then got fixed but i had to wait until the next month for it to start.
-i cant wait for my contract to end so i can change to a network that actually works.
*im a very dissappointed vodaphone customer*