26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5093 Someone from VIC thinks vodafone is Where do I begin? at 27 Dec 2010 08:23:50 PM
I was a victim of iphone shock in 2008. No one from vodafone contacted me to tell me I could be redeemed the $2000 bill. The period where this "redemption" occurred soon ended and now i am stuck with bad credit

Upon contacting them, I got some rude Beyatch phone girl who wouldn't help me come up with a plan that was suitable to me - Unemployed at the time as I had just moved states.

I couldn't pay the bill, my phone was cut off. My iphone, being locked to vodacrap, was useless - so until this day i use a vodafone prepaid sim - I am now moving in the country, and vodafone covarage DOES NOT EXIST.

P.S. The bill has now crept up to 4000 dollars and has been referred to a collection agency.

Vodafone are evil, ludicrous mother f***ers. Let's get ours!