Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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5114 Someone from QLD thinks vodafone is vodafone is fail at 27 Dec 2010 08:29:13 PM
where do i start i went onto a contract with vodafone for mobile Internet it was that slow and it would cut out all the time after many calls and complaining they eventually let me out of my contract then i moved about 10km south and for some silly reason i went and got a pre pay mobile Internet with them they told me that it should be ok now they had upgraded there network lol no change so i ended up going elsewhere i also had prepay mobile what a joke you would be on the phone waiting to get through to some one to talk to like government agency's or vodafone to complain and just as you get through it would hang up so you call back wait 5 to 10 minutes again and it would do the same thing so i went to another provider my wife is also with vodafone with her prepay i always have trouble getting through to her the calls always drop out its really a joke vodafone they really should be called vodafail