Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5127 Someone from QLD thinks vodafone is pathetic at 27 Dec 2010 08:34:50 PM
Cannot receive or make a phonecall at home and many other places where others using different carriers can actually call and receive effortlessly.I have spoken with a vodaphone rep. who advised me to manually change to a 2G setting on my phone for better reception.He told me that they are improving there coverage but couldnt say when.(When I signed up the rep told me that I will not only be getting the benefit of vodaphones coverage but also that of "3"s coverage because they are now combined,(I was stupid enough to believe it). I received an e-mail from him explaining how to do it,however I still have lousy or no reception,constant drop outs and cannot remember when my phone displayed full reception.I was told by him that I must keep details of dropouts,and poor reception,to justify my complaint.