26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5201 Someone from SA thinks vodafone is no sigal between me and my daughter at 27 Dec 2010 08:55:13 PM
my daughter and i were at carols in the park and told her if we got separted we would use our phones. after many attempts during the night i had no success in contacting her and started to panick after about an hour we found each other. she told me that no messages or phone calls came through on her phone{we are both vodafone network} i was at the stage that i was ready to contact the police because i wasn`t sure where she was{mine you she is only 11yrs} that was on the 19th of dec. on the 26th of dec about 8 oclock in the morning all the miss calls and messages came through all at once. i then rang vodafone to make a complaint and they couldn`t give a rat arse about it. my only worry i had was that my daughtre could have been taken my a stranger or bashed. vodafone this is not good enough
27 Dec 2010 10:56:13 PM: im hearing you i have there crap service to,nowadays we all rely on mobile service wether it be in your case or wether it be coming accross a car accident and needing the phone for help,there just is no excuse in this day and age,companies like them should be banned.