26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5230 Someone from VIC thinks vodafone is hopelessly at 27 Dec 2010 09:00:24 PM
My wife and I are both on 3 mobiles and over the last 6 or so months after Vodafone bought out 3 the coverage has been significantly worse than when it was under 3. If you think 3's network coverage is bad, think again when it is under Vodafone. Often we get drop outs, connection errors, no network, roaming and anything and everything else in between. I used to work at a Vodafone call centre years ago and I have almost never got any negative feedback about the coverage. I left when management decided to trade us in for travellers and students who are on chicken feed per hour. I now work in a western industrial area and there used to be ok reception before and now it is usually on roaming or not at all, therefore I can't get onto the internet from my phone. I need my mobile for work and I can't afford to be screwed around by the incompetency of these dills. I have been on 3 for almost 10 years and my wife signed up to 3 4 years ago. Not anymore. my contract has already expired and I'm on pay as you go, and 3 has been pestering me for the last 6 months asking me to commit to another 2 years. Not a chance in hell. Plenty of people I know has already cancelled their 3 contracts and we won't be too far behind them. My advice would be vote with your wallets and tell these idiots to quit putting their money towards V8 stupidcars and Formula Fail and anything to give them a big head and junkets and start looking after their customers and commit to quality infrastructure.