26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5237 Someone from QLD thinks vodafone is AWFUL! at 27 Dec 2010 09:01:43 PM
HORRIBLE RECEPTION! My calls CONSTANTLY drop out and I can't get service half the time. I could not receive international txt messages for about 4 months, I called Vodafone about a billion times and they kept giving me the run around. Finally I did my own research on the internet and found out that anyone with a 0426 # had the same problem. and the only way to fix it was to change my number... So I had to call them, tell them how to fix their own problem, and now after taking the time to hand out tons of job resumes no one can reach me cause my number is changed. Vodafone YOU SUCK!
ALSO, their internet is awful! Super slow and constantly drops out, the other day the software died on me and I had to spend hours on the phone trying to fix that problem.
Pick another company for mobile coverage cause Vodafone is trouble!