26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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532 Someone from VIC thinks vodafone is Vodafone is having worst service from last two years at 17 Dec 2010 07:06:05 PM
I had contract with vodafone, before renewing the contract this month. In my last contract which was of $49 n they suppose to gave me a included value of $450 but actually I was getting $410 instead of $450 , Then it took me three days to get the right person to share my problem with them, After 45 min of waiting every day to actually got someone to share my problem. After such a long discussion they gave me credit of $200 so it means they are at there fault to give such a credit. SO VODAFONE MAKE ME FOOL FOR NEARLLY 19 MONTHS BY GIVING ME LESS INCLUDED VALUE , WHICH I REALISE AFTER 19 MONTHS, BCOZ OF SOME BETTER DEALS I M STILL WITH VODAFONE, BUT THERE SHOULD BE SOMEONE WHO SHOULD LOOK AFTER ALL THIS MATTERS.

SO ITS MY HUMBLE REQUEST TO ALL THE VODAFONE CUSTOMER TO GET RID OF VODAFONE AS SOON AS POSSIBLE TO TEACH THEM LESSON

HOW POWERFULL IS CUSTOMER IF WE ALL CAN CREAT THEM WE CAN DESTROY THEM.

THANKS
GILL