26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
5492 Someone from SA thinks vodafone is Wireless broadband is riduculously fuking slow!!! at 27 Dec 2010 10:28:36 PM
I have a vodafail prepaid wireless broadband dongle and the transfer rate is is before the stone age!! I called vidafail and i was told i must b in a bad reception area... With thei information i recieved from the 'hard to understand' india i went and purchased a wireless router in the hope it would strengthen my reception.... Of course u can all assume what my outcome was! It was NO BETTER!!! Every day i am constantly turning off my internet and phone to in the hope the hope everything starts to work properly.... I could keep going and i asaure everyone that i will deffinately be filing out a complaint form for the Ombudsman as my troubles have gotten worse.... They had me convinced that the problem was at my end!! Now i know its not me and its thier company!!!!! THANKYOU SOOOOOOOOOOOO MUCH!!!!!!!!