26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5499 Someone from QLD thinks vodafone is failed at 27 Dec 2010 10:31:16 PM
they got me to sign a contract and told me that there coverage was great in the aera i live in and paying all this money and got billed for someone else calls that wernt ment to go on my account and then they gave me internet and said it was all good and that i wouldnt have problems ...............wrooooong vodaphone i have had nothing but problems with this service the 2nd day i had started it took me 4 hrs to get through to the calll centre and then only when i did get through the call drop out but yet there charging me for the call to them internet well thats complete rubbish it takes me 5 to 10 minutes to load a page and they call this broadband what rubbish im ruffusing to pay my bill until this network is fixed as to what they promise
27 Dec 2010 11:22:36 PM: "they got me to sign a contract" thats rubbish buddy, that was your own choice
as for not paying your "vodaphone" bill, you'll never get another phone/contract in your life (actually probably your daddy's; i'm assuming by your spelling that you're no older than 10) due to your terrible credit history.
real smart.
i think thats a fail by your own doing.