26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
5628 Someone from WA thinks vodafone is very at 27 Dec 2010 11:58:42 PM
I have to go outside and sit on my driveway if I want to use my phone in anyway, such as call, text, etc.
I wanted to get an iPhone, so I went instore, and they told me I had to call vodafone's custmer NOservice and be on hold for atleast 2 hours, thats it, no help what so ever!!!!! rubbish network!!!
28 Dec 2010 12:33:01 AM: well you get reception in your area or even in your drive way so you know its not the service its your house thats stopping your phone from working, with the iphone if your a vodafone customer already you can only get a iphone through customer care thats store policy and your not the only person calling the call centre so what do you expect to be on the phone for 2 hours . you wanted the iphone so you waited thats your problem not vodafones
28 Dec 2010 12:45:50 AM: what????