Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5644 Someone from QLD thinks vodafone is the worst nightmare at 28 Dec 2010 12:14:17 AM
just migrated from 3 to vodafone just 3 weeks ago and i regret it. vodafone is the worst provider i have ever experienced. activation sim card takes 5 days, account balance error, not reflecting real usage, always takes 40 minutes for customer service to answer my call and when they do they said to me they will get back to me in 2 minutes but never did. my account balance still in error and vodafone offered me no solution. thank good it's only 12 months contract. i am impatiently counting the days, i cant wait for this contract to end so that i can terminate it
28 Dec 2010 01:07:37 AM: i hate to tell you this but we had taken our iphone back to vodafone for it to be sent for a warranty issue and quess where they sent it to ut not a vodafone repair place it went to 3 so they are linked within the companys otherwise why did they send it to 3 if they are not sister companys. sorry
28 Dec 2010 07:00:33 AM: They have joined together earlier in the year. Also an iphone should only be going to apple for warranty issues. You've been jibbed.