26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5692 Someone from WA thinks vodafone is extreemly poor coverage at 28 Dec 2010 01:21:58 AM
vodafone cannot seem to supply me with an adequate 3G (or even GSM for that matter) connection at my home and surrounding areas of ellenbrook (postcode: 6069) in perth. ellenbrook is only 21km north of preth CBD and with a reported current population of 25,000 including the 3 smaller surrounding suburbs. and with a current estimated population for 2016 of 37,150. (not small)

i find myself having to walk around the house waving my phone in there air just to try and get any kind of signal... making phone calls is almost impossible when you can actually get some reception due to the fact it will continuously drop out.. all other major network providers who my freinds are intelligently with dont have a problem and will often hold a minimum of 3 to 4 bars of 3G connection at all times in the same home. i have expereinced problems all throughout the suburb in other mates homes too. its appaling that such a major suburb has such terrible vodafone service/reception. the worst part is i only signed to the contract about a month before moving out here... without any knowledge of vodafone being useless. cheers for letting me vent