Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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5709 Someone from NSW thinks vodafone is miserable at 28 Dec 2010 02:05:50 AM
vodafone, drops out at traffic lights, red light cameras,speed cameras,nil reception inside the home, have to walk the streets find reception. all began for me about four to six weeks before christmas last year and got worse since. i find bad weather is good for my reception, sometimes to the point that it does not drop out where in fine weather it is guaranteed to drop out.security cameras nock it off signal. within fifty meters of the phone tower and still lousy reception, too close you think. not so drops out a klm or more 98% guaranteed. two cans and a piece of string would give a better reception. before christmas last year i had great reception and it is as if they cut the signal strength by more than half. a job for Kevin 07 to issue refunds and a new phone for pain and suffering