Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5885 Someone from NSW thinks vodafone is Coverage,Drop out 95%, slow internet at 28 Dec 2010 06:24:23 AM
Frustrated for months, especially last two!!! Would ring ask Is there a problem with network, answer always no. Went to apple Monday before Xmas was told phone is not at fault, are you a vodaphone customer yes, was shown an article posted on SMH advising there is a problem, it took me took weeks to finally get through and make a compliant to vodafone and finally get my network issue investigated on 24th December!!!!'thank you for your patience made me more angry, I clearer said why don't you inform your customers first. Rather than on the news, chat rooms etc,
I have many issues but one that particularly upsets me, 11th dec fire in my unit block, I could not ring get thru to my parents for a while, traumatized and very emotional finally got through to my partner mob it rang went to voicemail he never got my message of distress. I phoned voda to cancel contract you need to pay .
I have many issues but one that particularly upsets me, 11th dec fire in my unit block, I could not ring get thru to my parents for a while, traumatized and very emotional finally got through to my partner mob it rang went to voicemail he never got my message of distress. I phoned voda to cancel contract you need to pay .