26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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6084 Someone from NSW thinks vodafone is Not getting better , getting worse! at 28 Dec 2010 07:55:53 AM
Ive been on Vodaphone for a few years now and I live in a flat in Neutral Bay overlooking North Sydney. Whilst the service has been OK (not good) in the last few years , in the last 3 months I get NO SERVICE between 8am and 10:30 :and NO SERVICE between 4pm and 7:30. The rest of the time I'm constantly getting dropped out. Have to say you get much better reception in country areas of third world countries I've been to than North Sydney CBD. Also Ive just got my bill for the month and my $69 capped bill came in at $180! Ive been trying to speak to Vodaphone for days about it but to no avail.