26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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6095 Someone from TAS thinks vodafone is IT IS OK at 28 Dec 2010 07:58:39 AM
I tried to check my coverage using your link above and it doesnt work. I receive a message if I continue it may cause damage to my pc. For a "Concerned consumer" you claim to me I would have thought you would test your links are safe to use before putting them here. At least Vodafone accept their service needs improving and are working hard to lift the standard. Perhaps we should know just who is paying for this site... Some ambulance chaser perhaps offering a Class Action. I see Optus has their name at the bottom of this site. Who else ?
28 Dec 2010 08:02:51 AM: Beware of these posts. The Vodafone social networking team have been to adopt normal or dumped down language and cause mischief on these sites.
For the record, it has been stated that this is an independent site.

Who cares anyway when its clear that Vodafone is screwed?

But I would agree with the trouble loading the coverage map ;p
Id assume its because the site is so popular?
28 Dec 2010 08:02:52 AM: Beware of these posts. The Vodafone social networking team have been to adopt normal or dumped down language and cause mischief on these sites.
For the record, it has been stated that this is an independent site.

Who cares anyway when its clear that Vodafone is screwed?

But I would agree with the trouble loading the coverage map ;p
Id assume its because the site is so popular?
14 Jan 2011 11:57:12 PM: Vodafone released it's infinite plans
Optus tried to sue as they could not compete
This website is created.......