26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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6116 Someone from QLD thinks vodafone is vodafone not for business, not for anyone at 28 Dec 2010 08:10:58 AM
I used to work for 3 mobile and then vodafone and I know the network is not up to scratch, everytime I used a vodafone trial service I had no service in most buildings or houses and I stared to get loads of complaints from customers I sold to, if you are a 3 customer vodafone will want you to transfer to vodafone in the next 15 to 24 months as the 3 network is finishing up, my advice is to not ever go to the vodafone network , it is a cheap version of what a proper network should be like and you will have nothing but service issues, optus and telstra are the only proper networks in Australia so try them instead, even when I had a free Vodafone service from my ex employee u always had my own simcard with another carrier as I knew the vodafone one would not work in most places, most employees widely know the vodafone network is not good so I feel for them as they have to sell this bad product to keep their jobs.