26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
0%
Share on facebook
6239 Someone from VIC thinks vodafone is Unbelievably Lame at 28 Dec 2010 09:20:12 AM
Not only do I have my mobile with vodafone (and i have the same low coverage, dropouts, calls just not connecting etc) but i have my internet through them. I was told I should have an average speed of 1-3mbps, I'm lucky to get that. It averages at about 30-50kbps, if i'm lucky. Quite often I have to take my laptop outside to be able to connect to the internet, and despite the coverage map saying I have FULL coverage, I'm lucky to get more than 2 bars of service!!! It can take up to 10 minutes to load a basic page and up to 30 min for a Facebook page, and sometimes, even sitting outside, I can't connect. This happens so often that I've actually been able to figure out the days and times where I'm going to have the most trouble connecting!! I am sooo angry that it's not funny, but I really can't afford to go with a differnt carrier that provides service in my area, so as I need to have phone and internet access, I have had to shut up and put up. I've had enough of it.