26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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6408 Someone from WA thinks vodafone is words cant explain at 28 Dec 2010 11:04:57 AM
It starts with not having ANY reception in our house,so our phones and internet don't work!We get told to go into the vodafone shop to upgrade ur phones but once in the shop we then get told they cant upgrade to iphones in store and we have to ring them, but they did tell us they have iphones in store but they are not for exsisting customers,which i think we should get priority!! we then ring the vodafone place and are on hold for 20mins,we finally get thru and there systems are down and they also refused to upgrade as we had $50 outstanding but we paid it over the internet but they are making us wait 2 DAYS!!!!!.... vodafone...you are crap!!