26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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6510 Someone from NSW thinks vodafone is Love vodaphone at 28 Dec 2010 12:35:06 PM
I love vodaphone great service good communication 1 hr wait cool nothing else better to do even better get important text messages if i'm lucky 2 days maybe if I'm extra lucky never and voice mails wow a week later and call drop outs love that hello hello hello love it, what about trying to ring someone and it just pauses up now that is way cool, and what's even better it doesn't ring goes strait to voice mail how cool is that finnaly when you get to talk to some one after 1 hr wait they don't really understand they blame the phone and not listen to you at all now that is customer service ahh yeah and those people in tassie do you drink heaps before you come to work love how helpful and rude you guys are and thanks for send me a phone that is the same as an iPhone called a nokia from 2001 very up to date with other peoples pics and doesn't even work just what I wanted thanks then offered to send it back and no reply how cool is that love you vodaphone why complaine when service is so good can't wait to sign up again when contract finnished ahh yeah if I want an early up grade after being on contract for 1 year and 3 months I have to pay them awesome can't wait to do that once again love you vodaphone what next Going to change lara's voice
28 Dec 2010 12:38:01 PM: If I ring my husband and it goes straight to voicemail, I ALWAYS ring straight back and it rings!