26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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6694 Someone from QLD thinks vodafone is Dissapointing at 28 Dec 2010 03:24:13 PM
No Reception inside my house, and only few bars outside the house. Sometimes i do get reception if I stand at a window. After changing to another provider, after my current contract had ran out, they rang me 3 months after to tell me my contract had ran out and gave me offers. I then told them i had already gone to another provider. Its funny that they did not even know!!!
Damaged phone was dropped in water by accident (someone had knocked me while i was texting), and insurance could not be claimed as it were lack of duty of care. It used to be good when they first brought out the cap plans but now its just a pathetic.
28 Dec 2010 03:49:52 PM: it clearly states in the insurance claim that water damage is not covered, use your eyes before you start badmouthing a corperation