Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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6716 Someone from VIC thinks vodafone is Epic fail at 28 Dec 2010 03:41:53 PM
When I signed into my 2 year contact I was told that because Vodafone and 3 shared phone lines I would have reception almost everywhere. My reception is totally incosistent, at uni I get it in some rooms but not others. Sometimes I have full reception at home and some times I have none. When people ring they tell me that it goes straight to message bank even if the phone is on and I have full reception. I cannot wait until this contract is up, signing up with vodafone was a big mistake! Another thing that I have found is that the Vodafone website for some reason seems to function slower than any other website.