26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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6775 Someone from VIC thinks vodafone is Double ZeroFail at 28 Dec 2010 04:38:04 PM
I live on Phillip Island 5kms from the centre of town and 5 kms from the world renowned Grand Prix track. Can only get reception inside if the wind is blowing in the right direction. Turn on 3G ... nothing. The veranda is the best place but never full bars - rug up for those cold winter nights.
Previously lived in Morwell in the Latrobe Valley. Depending on what end of the house I was in I got two different cell transponders - nice, no problems.
Only reason staying with them is the reasonable deal for pre-paid.
All in all, if there was real competition I would change but after three years I guess I'm used to standing outside to use a basic technology.