Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7257 Someone from QLD thinks vodafone is Its crap at 28 Dec 2010 05:57:57 PM
I recently canceled my contract with vibraphone for two many reasons to mention.They offered me an early exit payout figure i agreed to this - then they sent me a bill for triple the amount i KEEP CALLING AND ALL I EVER GOT WAS SOMEONE IN INDIA-how do i know as the person said they were based at the airport that's very strange as i work there and they could not even describe the area hm mm.even though my contract does not exist iam still being billed go figure-then they send me an automatic debt collection letter for $48.00 wow this is the last straw.
I sick and tired of paying for poor coverage and drop outs. Very frustrating... As well as customer service (or lack of) that have no idea on the problems. All customer service want to do is transfer you and argue with you about the problem. I have lodge a complaint with the telecommunications industry ombudsman, asking Vodafone to terminate my contract and my sons as well. They are yet to get back to me.
I sick and tired of paying for poor coverage and drop outs. Very frustrating... As well as customer service (or lack of) that have no idea on the problems. All customer service want to do is transfer you and argue with you about the problem. I have lodge a complaint with the telecommunications industry ombudsman, asking Vodafone to terminate my contract and my sons as well. They are yet to get back to me.