26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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7316 Someone from QLD thinks vodafone is Companys that use Vodafone lines! at 28 Dec 2010 06:08:28 PM
I am using Mobile Vodafone Broadband, but via another Company that use Vodafone lines and I have to say the Connection here is poor a lot of the time! Recently I had no data getting thru at all and rang my Company who checked out a few things to make sure I was in a Coverage area which I was and then said they would have to contact the Technical support department which turned out to be Vodafone. I was told that it might take weeks for the problem to be resolved because of the Christmas break coming up! When I strong protested they said they couldn't do anything and would ring me back in and hour which never happened, so I had to ring them again. Still nothing resolved.

Fortunately the very spotty and unreliable coverage I do get returned in the afternoon. But still the Coverage is often very poor.

I would not have signed up for this if I had know Vodafone would be so unreliable!