Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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7330 Someone from NSW thinks vodafone is epic fail at 28 Dec 2010 06:11:17 PM
i reveived picture msgs 12hours after they were sent yesterday... and also phone cuts out after less then 5 minutes of talking...no reception throughout my house unless you stand on the balcony and most of greystanes is the same all my local friends complain about it and i've experienced it everywhere i go...got my bill emailed to me with one price then when i went to pay it, it was a higher amount on my voda account...was on hold for 50mins with no answer b4 i hung up last week...they have never answered my calls in less then 30mins...epic fail