26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7438 Someone from QLD thinks vodafone is biggest fail at 28 Dec 2010 06:31:57 PM
NO SIGNAL FOR A WEEK, BUT EVERYONE ELSE WITH ME (NOT SIGNED WITH VODAFONE) HAD FULL SIGNAL....
I went to Rainbow Beach with 12 of my family members for christmas. everyone of my family members have a phone but none of which are with VODAFONE except me. everyone in my family had full signal on there phone for the full week long trip, me on the other hand who is signed up with vodafone had no signal for the full trip. i couldnt keep in contact with friends and couldnt make christmas phone calls. this is not the only time vodafone have let me down. even in main towns and cities i struggle to get reception on my phone. why pay $100 a month+ for a phone i cant even use!!!!!!!