26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7474 Someone from NSW thinks vodafone is pretty disapointing at 28 Dec 2010 06:37:39 PM
people send me messages and i get them ages latter not always but allot of the time.. for some reason the amount of times people have been upset with me for not responding to them thinking im ignoring them is giving me the shi*s then the other thing i have a n97 nokia i use it for the internet i work allot through internet auctions now my friend has an iphone with telstra the speed is unbelievable we have tried to download same thing at same time he gets it in few seconds mine takes about 10-20 we tested it on youtube mine sometimes doesnt even load up just sits there white screen.. now my problem with the net i dont mind watching movies slow i work with auction websites the other day i almost broke my phone because i was bidding on something and it froze up on me "lagged" and i missed the bidding at last second i press bid the amount i want and it just sits there loading the page but not bidding then it says sorry the item has been sold i gave it like a good 20-30 seconds im not lieing here or making them look bad i honestly wait 20-30 seconds sometimes, item sold at 600$ where i was willing to spend allot more double tripple.. but could not get my bid in this has happen to me 10000 times now so its forcing me to make sure i am home or near a laptop DONT GO OUT stay home or near a laptop or use my girlfriends iphone just to make my bids i could be at dinner and i want to make a bid i cant put my max bid in because people will up the bids and i end up buying it for expensive i want to bid slowly to get it for cheaper not give people the chance to think hmmm should i spend more thats why i dont put my max bid in first it realllly realllly annoys me i have been with vodafone for about 10 years i am thinking of going to telstra but everyone i know is with voda except for the people who bought iphones with telstra i have lost lots and lots of money with this problem i abused the auction website saying someone is attacking there site so i cant put bids in its slowing down they said they have 100% uptime that it is not my fault its your internet providers i told them its with vodafone im using a phone they say they have no idea better of staying home on a computer if its so important, which really bugs me i buy things constantly every single day and i sell things every day i cant just sit on my home internet all day... i would of bought an iphone with telstra but i have big hands and can not press the buttons on the screen i have used my friends iphone its wayyy to annoying for me thats the only reason why i didnt buy one the second i new how quick his was i really wanted it.... i dont know what to do on my n97 i dont use the buttons that flip down i just press the numbers to write messages on screen
28 Dec 2010 06:39:51 PM: also i could be talking to someone i dont know how i forgot to mention this but it just cuts out! for some reason makes a noise and says connection errror anyone got this before? i updated my phone at the shop its running latest firm ware its perfect usage just while im calling it does silly things