26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7751 Someone from SA thinks vodafone is annoying fail at 28 Dec 2010 08:54:59 PM
I'm with 3 and they recently merged with vodafone. They used to use the Telstra towers and I never have troubles....since they merged with Vodafone, I've had so many troubles with calls not connecting and messages taking forever to send and the internet has been taking forever to connect. Should I call 3/Vodafone to see if they can do anything or is it a lost cause and i should just give up?
29 Dec 2010 05:43:03 AM: I have had the same problems. I thought it was because I moved to Mawson Lakes where I have been told Telstra has the area sewn up with the Govt/Defence buildings. Was driving through the city yesterday to the airport and my phone dropped out 3 times. Now that you mention it, it has been since 3 merged with vodafone!!
I'm going to lodge a complaint with the Ombidsman
29 Dec 2010 05:48:54 AM: I have had the same problems. I thought it was because I moved to Mawson Lakes where I have been told Telstra has the area sewn up with the Govt/Defence buildings. Was driving through the city yesterday to the airport and my phone dropped out 3 times. Now that you mention it, it has been since 3 merged with vodafone!!
I'm going to lodge a complaint with the Ombidsman
29 Dec 2010 08:18:04 AM: Yes I have had issues with my 3 phone and internet since the merger too
29 Dec 2010 08:56:52 AM: Yes I have had major problems with three since the merger also and I have been a three customer for 6 years with no problems until now, dropouts no signal no roaming nothing, have heard all the excusses from three even got a new sim card but still no coverage and also when they merged shouldn't they have notified all excisting customers, yes but they did not.
29 Dec 2010 04:48:49 PM: Some i am on 3 and i hate it as most of the stores are closing thanks to bloody vodafone i hate them...
19 Feb 2011 10:46:22 AM: yes i have been with 3 since forever and i recommended them to all my friends but ever since the merger i have swapped my sim card twice but still drop out heaps and my partner and friend both on 3 put our phones all i phone next to each other and all had difrent service from 1 bar to searching they have become a joke i am going to telstra and telling everyone to stay away from 3