26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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7809 Someone from QLD thinks vodafone is intermittently at 28 Dec 2010 09:36:08 PM
I live in a densely populated suburb south of Brisbane where I would expect excellent coverage to be available all the time; unfortunately this is not the case, especially with my 3G not actually receiving/sending any data packets at times. It appears that the issue predominantly occurs in areas lower in altitude (now if Vodafone say that is expected, I say that is pretty lame given the advent of mobile technology in the past 5-10 years). Also regardless of the coverage area I am in (including Brisbane CBD), every second or third time I make/receive a call, the call gets connected, but neither me nor the person at the other end can hear a thing. I thought maybe it is my handset and reset all settings to factory settings (as until a couple of months back it was all good), but the situation remains. So everytime I make/receive such a 'virtual' call, I or the caller at the other end loses their credit for nothing. Very frustrated and I had no idea that such issues were so widespread; three cheers to the good work mate. You can count me in on any initiative that would escalate/resolve this issue.
28 Dec 2010 09:45:07 PM: To 28 Dec 2010 11:37:03 PM
It is so sad that you are here so late at night trying to piss people off, you must have a sad existance.