26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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7970 Someone from SA thinks vodafone is at 29 Dec 2010 06:11:31 AM
Pretty much the same as everyone else...have been living in this area for 16 months. At first when I moved here, I could text and occasionally receive or make phone calls (depending where i was in the house).
Eventually as the months passed the signal got worse and now I have problems not only calling and receiving calls, but even texting and receiving texts.
I phoned vodafone regarding the problem however nothing could be done. A sales consultant from Vodafone phoned me to update my plan but got impatient when the signal kept dropping out!!!. In April of this year, fed up and disgruntled, I stopped paying my account, only to receive a creditors letter in October (so I've resumed my account payments again!)Again another Vodafone representative phoned me regarding this and had to call me back on my landline because of the poor signal!!!!!
This past 16 mths has been nothing short of absolute frustration. I have had a partner who has lived overseas and interstate and trying to stay in touch with her via my mobile has been, well, difficult to say the least. I had much better success in NZ with my mobile then I did with my own network provider!
I am very grateful for this site and wish the class action all the success in the world. I will be joining it!!!