Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8021 Someone from ACT thinks vodafone is Within Standard at 29 Dec 2010 07:18:33 AM
it is true that any mobile network provider faces coverage and reception issues with 1% -2% of customers being affected at any given time.
29 Dec 2010 07:22:19 AM: What percentage of there customer base is here? Does anyone know how many customers there are?
29 Dec 2010 07:31:21 AM: The Voda Social Networking teams will be very busy online over the next few weeks won't they! - and a site to vent pain, frustration and anger over continual poor service seems a great idea - you gotta love people power! (gotta feel a little for the the Voda customer service employees at this time of year, poor things, it's not their fault, it's their bosses, remember that - vent on!