26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
0%
Share on facebook
8060 Someone from NSW thinks vodafone is no fail at 29 Dec 2010 08:08:15 AM
i am in no mess...been with VODAFONE....not VODAFAIL/VODAPHONE!!! for 14 years and still am....and have had no problems....have the HTC desire, is a fast processing phone with of course the back up of the network. Honestly, i think it is hideous and people try and whinge about everything. Yes they are in India, However ever time i have spoken with them about an issue/enquiry they respond well and on time. Yes they make you wait, but how many of you are calling cause you actually have a fault or just wanting to be a sheep and join the rest of the clan....

Watching you on today tonight made me laugh. Yes you were on hold for a long time but honestly... did you not know how to put the phone on loud speaker and actually do something constructive with your life then sit on your ass making a website about a company that is updating towers to benefit everyone.

They have 332 million people over the world for customers....GO TO TELSTRA AND PAY $60 FOR 1GB for your internet and stop complaining....
Vodafone has the money to back them up....HOPE YOU DO!!!

SHARE MY PAIN? PAIN IS DEFINED AS A SYMPTOM OF SOME PHYSICAL HURT OR DISORDER NOT WHEN YOU CANNOT SOCIALISE FOR 10 MINUTES MATE! THERE ARE MORE IMPORTANT THINGS IN LIFE, PEOPLE WITH REAL PROBLEMS....STOP OBESTY AND GET OFF YOUR ASS AND VISIT THE FRIEND!!! NOT SMS THEM!

THANK YOU....AND HAVE A NICE DAY...
29 Dec 2010 11:17:18 AM: A bunch of personal issues here that can't be resolved on this forum. The reality is that Vodafone's network doesn't work.( for me and it appears many thousands of Australians). We paid for it to perform as advertised, not deal with their excuses. Not interested in what they are 'gunnado" to improve network. They have failed to meet their contract with me. Want my money back and will move on to another provider.
29 Dec 2010 01:40:16 PM: if you went to the tio you would solve the issue calmly and civilised....not cause such a statement when they are down at the moment.