26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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8158 Someone from NSW thinks vodafone is Extreme FAIL!! at 29 Dec 2010 09:07:04 AM
Well where do I start, I live on the south coast of nsw and the overall vodafone reception is very very poor! Forget using 3G on vodafone im lucky to get one bar of service in the city!! My messages arrive 2 days late, my calls drop out, i receive messages 1-2 days late. Could you imagine if im in an emergency?? Who do I blame then, hmmm makes you think! You sign the contract which states vodafone has 98% coverage, well what a load of crap that is. Vodafone is having a lend of all their customers and just like to palaver us! So lets get together and get this issue resolved quick smart!
29 Dec 2010 10:14:49 AM: Interested in chatting to Vodafone customers in the Illawarra for a story in the Illawarra Mercury. If you'd like to help out, email Matt at mjones@illawarramercury.com.au. Thanks.