Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8258 Someone from SA thinks vodafone is Roaming FAIL at 29 Dec 2010 10:48:25 AM
I went OS recently and turned on global roaming 2 weeks before I left to make sure I would be able to use it when I got there. I turned off incoming calls & voicemail - since this can be expensive.
When I arrived in Malaysia, turned my iPhone on and no signal. Everyone else had signals. I tried for more than an hour of turning it on and off - then I finally convinced the hotel to let me use the internet for free, I logged on and all the roaming settings were off. ?? Um WHAT? 2 weeks ago I changed it, then I had to tick all the boxes on the website to get it going and I still had 2 international calls and voicemail arrive while I was away. NOT HAPPY!!
When I arrived in Malaysia, turned my iPhone on and no signal. Everyone else had signals. I tried for more than an hour of turning it on and off - then I finally convinced the hotel to let me use the internet for free, I logged on and all the roaming settings were off. ?? Um WHAT? 2 weeks ago I changed it, then I had to tick all the boxes on the website to get it going and I still had 2 international calls and voicemail arrive while I was away. NOT HAPPY!!