Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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8316 Someone from VIC thinks vodafone is worst decision ever at 29 Dec 2010 11:46:18 AM
I was previously with 3 and as i live in a roaming area I was getting charged ridiculous amounts for roaming charges, I was told that if I change to Vodafone I would still have the great range 3 had to offer but would not get charged the roaming fees. I did so coped a 2000 dollar cancellation fee i was assured would be wavered then was stuck with the crappy reception that Vodafone has to offer on top of it. I have no reception in my house, I will have full reception then suddenly my Iphone 4 will cut out and start searching for reception its not good enough and I am locked into a 2 year contract. These issues would want to be resolved soon or I will have take another ridiculous fine and change carriers once again.