26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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835 Someone from ACT thinks vodafone is To the extreme at 18 Dec 2010 01:10:15 PM
My partner has been getting the slow/delayed SMS messages to the point that SMS'ing her is essentially useless. Most of the messages turn up 12-24 hours late and come through in a flurry... this is with the phone in a location with full reception all day.

The visual voicemail is always unreliable on iPhone's as well, I often get the notification that I have a message and when I go to fetch it, it isn't there. If I wait half an hour the message will eventually turn up and I can access it properly.

Everytime I have called Vodafone to complain they have blamed the handset or my location (CBD), I am glad someone has put a website together to provide Vodafone feedback, I thought we were the only ones suffering!