26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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8478 Someone from VIC thinks vodafone is poor service at 29 Dec 2010 02:09:51 PM
me and my 2 flat mates are all using vodafone internet sticks, for the past 3 months now the servicice is constantly disconnecting and re ceconnecting after a few minutes and running at very poor speed,
for a space of a week we could hardly connect at all, i called up twice to complain about this and got no where, after the call operator going through services of trying 2 make out it was my computer that was at fault ( which i kept sayin it couldnt be as 3 of us were having the problem) the call server then said it appears my computer correct and then suggested i just go 2 a different area to use my internet, so basically there were not helpful 1 bit

also my phone is vodafone and when on calls constantly keeps dropping in and out of calls and even disconnects me, which is a massive pain as i do alot of calls over seas so just 2 reconnect calls hits my credit and friends credit on the pocket