Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8485 Someone from SA thinks vodafone is not happy at 29 Dec 2010 02:19:11 PM
I terminated my contract 4 months early due to phone dropping out when interstate. I have just recieved my last bill, so asked them once this is paid does that mean my phone will unlock from Vodaphone. My answer was no not unless i pay $25.00 to unlock it. A bit unfair.
31 Dec 2010 08:25:07 PM: I believe you can go to the vodafone website and there is an unlock area where you put in the details of your phone and they tell you for free how to unlock it. Might be worth checking out.