26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8595 Someone from NT thinks vodafone is Bad at 29 Dec 2010 04:56:25 PM
This is a comment on pressure to be applied.

I was in Casuarina square today, watching a stream of sheep wandering
into the Vodaphone store with the extra large photos of Ricky
Ponting and Michael Clark on the wall.

One action to take might be to contract media outlets advertising
vodaphone and suggest that their reputation may be tarnished if
they keep advertising this company. The Herald-Sun has vodaphone
ads on its home page. I just wrote to them, politely, and suggested
that might wish to reconsider whether they should continue to
advertise this company.

29 Dec 2010 05:05:40 PM: I agree. Vodafone's sponsership of cricket has bought the sport into disrepute. They aren't far away from "smoke and alcohol" advertising in my mind.